What are the service charges?
		Go here for information on service charges.

		What is the fee structure?
		Go here to see the fee structure.

		I've heard that the Green Channel will offer a discount. Who is eligible for this discount?
		Current viewers of the Green Channel via SKY PerfecTV! and cable television are eligible for the discount. Indicate that you are a current Green Channel viewer when filling out your membership application form. For more detail, please click here.

		How do I apply for a service agreement?
		First, you need to purchase a receiver for MobaHO!. Then call the Customer Center for preliminary registration. You can view and listen to MobaHO! free of charge for two weeks following this preliminary registration. If you like the service, send your membership application form to the Customer Center to be processed during this two-week period.

		Can you say more about the period during which I can view and listen to MobaHO! free of charge?
		After you purchase a receiver and perform the preliminary registration, you can view and listen to MobaHO! free of charge for two weeks. During this period, you will have access to all MobaHO!

		How many receivers are covered by each service agreement?
		Each service agreement covers a single receiver.

		Can I sign up for several agreements?
		Please telephone the Customer Center, then send your membership application form by post. If additional service agreements are based on the same information as your first service agreement (name, address, and telephone number), you will not need to pay additional sign-up fees for second and additional agreements.

		How can I find out if my service agreement procedures are complete?
		MobaHO! will send a notice of completion when your service agreement procedures are complete. Read this notice carefully; it also sets forth the contents of your service agreement and charges.

		I would like to add or change service packages or channels.
		Additions and changes of service packages or channels are handled by the Customer Center. Please apply by the 25th of the month preceding the month in which you wish to begin using the service pack or channel. You will be able to hear or view the service pack or channel you added from the first day of the subsequent month. (It will take around ten minutes to begin reception the first time you view or listen after making changes.) A fee of 100 yen (tax included) is charged for additions or changes in service packages or channels.

		How do I cancel my service agreement?
		The person who signed the agreement needs to call the Customer Center. After confirming the identity of the caller, the Customer Center will perform the cancellation procedures. You can apply for cancellation through the 25th of the desired month.

		What are my monthly service charges?
		To inquire about monthly service charges, use the online Customer Center on the MobaHO! website or refer to the notice of completion issued when your service agreement was concluded. You can also contact the Customer Center to make your inquiry.

		How do I ask about my customer number or password?
		Please contact the Customer Center to inquire about your customer number or password. You will be notified of your customer number and password in the notice of completion sent after your service agreement is concluded. Do not lose this information; you will need it to add or change service packages or services and to inquire about the details of your use of services.

		How do I sign up for a commercial service agreement?
		Contact the Customer Center to ask about using the MobaHO! for commercial purposes. Note that users can be penalized for using services provided under individual agreements for commercial use, including broadcasting programs to large numbers of the general public or program distribution to third parties.

		I've moved, and my address and phone number have changed. What do I need to do?
		Immediately notify the Customer Center of your new address and phone number. (The person calling the Customer Center must have signed the service agreement, since customer identification will be confirmed when he or she calls.)

		I would like to sign up for the service once again. What do I need to do?
		Contact the Customer Center. If you sign up again within one year of canceling your service agreement, the sign-up fee is waived. Contact the Customer Center for more information.

		Is there a minimum service period for viewing or listening to channels?
		There is no minimum service period for service packages or channels. However, although the basic charges and usage charges are ordinarily waived for the month in which you apply for service, if you cancel during this month, you will be charged one month's basic charges and usage charges.